Orders: 

You can place your order through

Website: www.dovietinusa.com

Etsy: dovietinusa.esty.com

Shipping and Delivery: 

Orders will be prepared within 2 to 3 days, and tracking information will be provided by the shipping carrier. Shipping durations may vary depending on the location and delivery service chosen.

Payments Accepted: 

We accept payments via Visa, MasterCard, and PayPal for your convenience.

Promotions:

Stay updated with the latest news and promotions by signing up for our email newsletter.

Damaged Parcel:

Please inspect your parcel upon receipt. If you find any damage, kindly inform us within 24 hours with a photo of the breakage and your order number, and we'll assist you promptly.

Complaints

For any specific issues, please don't hesitate to contact us. We're open to any ideas and fully committed to resolving any problems within our responsibility.

Product Care:

Our ceramic products are microwave-safe and dishwasher-safe for your ease of use. Rest assured, each piece is handled with care to ensure its durability and longevity.